50 Ways to Improving Your Telephoning and Teleconferencing Skills... without Too Much Effort! (+ CD-ROM)
50 ways to improve your Telephoning and Teleconferencing Skills ...without too much effort provides a range of quick and easy ways to improve your communication skills in this vital area. With the advent of sophisticated digital telephony technologies and the pressure on business people not to travel unnecessarily for environmental reasons, the importance of one-to-one telephone calls and teleconferencing takes on a new dimension. This book helps you prepare for that all important telephone call. The accompanying audio CD provides listening comprehension tasks that go with the units. This is a self-help manual for those business people: - who use English as their second language - who use English on the telephone - who want to improve their communication skills.